Terms of Service

These terms govern the use of smmbilan.uz (the "Panel"). Registering an account or placing an order means you accept them in full.

1. What the service is

The Panel sells social media growth services: followers, likes, views, comments and similar metrics.

We are a reseller. Your order is forwarded automatically to a selected upstream provider. Delivery speed and quality therefore ultimately depend on that provider. Choosing providers, failing over to a backup and monitoring quality are our responsibility.

2. Account

One account per person. Creating multiple accounts to farm discounts or referral commission is prohibited.
Email verification is mandatory. Unverified accounts receive no notifications and earn no referral commission.
Account security is your responsibility. We recommend enabling two-factor authentication (2FA).
Never share your password or API key. Orders placed with your key are treated as yours.

3. Balance and pricing

Accounting is in US dollars (USD). Prices shown in other currencies are informational, converted at the current rate.
The price is locked at the moment the order is placed. Later price changes do not affect existing orders.
Prices may change without notice: they follow provider cost.
The minimum top-up amount and available methods are shown on the "Add funds" page.

Important: funds added to your balance are used only to purchase services inside the Panel and are not refundable to your card. See the "Refund Policy" page.

4. Orders

The order amount is deducted from your balance immediately and the order is sent to the provider.
Cancelling after dispatch is possible only if the service supports it. This is stated on each service page.
Enter the link carefully. No refund is given for a wrong link — the order counts as delivered.
The profile must stay public for the duration of delivery. No refund is given for private or deleted profiles.
Repeat orders to the same link within a short window are blocked on some services — this protects you from paying twice.

5. Guarantee

The guarantee (refill of dropped metrics) is per service. Its availability and duration are shown on the service page. The window starts on the day the order is completed.

The guarantee does not apply if the profile was made private, the link changed, or the order was not completed or was cancelled.

6. Prohibited use

The following leads to immediate account suspension:

ordering for unlawful content, or content involving violence, discrimination or harm to minors;
paying with someone else's card or account;
attempting to obtain services for free through a bank chargeback;
overloading the Panel or API, probing for vulnerabilities, automated sign-ups;
circumventing promotion or referral rules using multiple accounts.

7. API

Both API v2 and v3 are open. A request rate limit applies per key. Exceeding it temporarily rejects requests — this is not a penalty but a stability measure for all customers.

An API key is equivalent to a password. It is shown once and not stored in readable form. If lost, create a new one; the old key stops working.

8. Limitation of liability

We are not responsible for the rules, algorithms or decisions of social networks (Instagram, Telegram, YouTube, TikTok, others).
We do not guarantee retention of metrics: platforms run their own clean-ups. The guarantee clause (section 5) applies only within the terms of the specific service.
No liability is accepted for profile bans, restrictions or lost followers.
Our liability is in all cases limited to the amount paid for the specific order.

9. Changes to these terms

These terms may change. The current version is published on this page. Material changes are announced inside the Panel. Continued use after a change constitutes acceptance.

10. Contact

For questions and disputes: the Support section inside the Panel, or the address on the "Contact" page.